AI-Powered Customer Service
Our Background Story
Solution Example:
AMYChat – An omnichannel conversational AI that resolves 85% of customer queries autonomously, integrating with CRM and ERP for seamless support.
Business Benefits:
⏱️ 24/7 Resolution: Slash response times from hours to seconds.
💰 Cost Reduction: Cut support costs while boosting CSAT scores
📊 Personalization: Leverage sentiment analysis to upsell/cross-sell intelligently.
Edge:
Our NLP engine adapts to industry jargon and learns from minimal data
Inclusive Design :
Solutions tailored for interoperability, ensuring legacy systems integrate smoothly.